Privacy Policy

1. Introduction

FusionAI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email address, password)
• Billing and payment information (credit card details, billing address)
• Profile information and preferences
• Communications with our support team
• Feedback and survey responses

2.2 Information Automatically Collected

When you use our Service, we automatically collect certain information:

• Usage data (API calls, endpoints accessed, timestamps)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, referring URLs)
• Cookies and similar tracking technologies

2.3 API Request Data

We process API requests you send through our Service, including the content of requests and responses. This data is necessary to provide the Service and may be shared with third-party AI providers as described in Section 4.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Personalize your experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party AI Providers

To provide our Service, we share API requests and related data with third-party AI providers (such as Anthropic, OpenAI, Google). These providers process your requests according to their own privacy policies. We are not responsible for how these third parties handle your data.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Payment processors
• Cloud hosting providers
• Analytics services
• Customer support platforms

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@fusionai.cloud.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@fusionai.cloud